Atlassian Marketplace SLA

Owned by Stephen Deutsch
Last updated: Jun 02, 2020
1 min read

Contact information:

Support requests can be sent to support@streamlinesoft.zendesk.com

Alternatively, your requests can be sent to support@streamlinesoft.net

We are reachable by phone at +1-262-394-6099.



StreamlineSoft adheres to the following SLAs:

  • Support hours: 10:00-18:00 [Mo-Fr] CDT (UTC-5)

  • [Sa-Su] are holidays

  • Email response time within 24 hours

For Data Center customers:

  • Email response time within 4 hours

  • We will try to use some heuristics to determine Data Center customers by their e-mail address.

  • As this is not always foolproof, please identify yourself as a Data Center customer by including the words "Data Center" in the subject line of your e-mail.